Lettings Director

The Kaleidoscope Group is a fast growing multi-brand letting and estate agency business that is looking to strengthen its Senior Management Team.

The Kaleidoscope Group is a fast growing multi-brand letting and estate agency business that is looking to strengthen its Senior Management Team. The Lettings Director role will play a critical role in realising our short, medium and long-term aims. The positions’ prime responsibility will be to manage and grow the current lettings operation, help formulate and implement the group strategy and integrate new acquisitions. We are looking for someone, with a key focus on leading and inspiring our Lettings Negotiators and Property Managers, ensuring that they are successful and fully aligned to the businesses future plans.

The Kaleidoscope Group has the vision to create a regional property service company through the acquisition and operation of established estate and letting agents. The business has a primary focus of the letting and management of residential property. We currently operate from five towns with approximately 2,300 properties under management producing a turnover of over £5.5m.

We envisage our business growing to £20m of revenue producing £5m of EBITDA within the next 5 years.

The role will require a highly commercial and motivated individual who can adapt and implement control systems in a rapidly evolving business. This will require high levels of experience of operating within an entrepreneurial, fast growth multi-site business.

The role will also require a high degree of commercial aptitude and an ability to work across all areas of the business. The successful candidate will be a senior manager from the property sector with a proven track record of developing a positive culture that achieves high levels of organic growth.

Key objectives:

To manage all aspects of the current lettings operation

Integrate acquired businesses whilst maintaining performance and organic growth in profitability within a compliant and progressive company.

Duties will include:

The day-to-day management of the lettings business

Ensuring we offer clients the best, compliant service possible and taking ownership of and resolving any difficult client situations effectively

Acting as Line Manager, to the Lettings Managers and Property Management Department Heads, which includes maintaining confidence and morale across the business. Whilst being consistent and decisive, giving praise and recognition freely as well as responding swiftly to manage performance

Taking ownership and accountability for the overall lettings budget

Taking ownership and accountability for the overall lettings resource management

Creating and implementing future plans for the company and divide goals equally throughout the lettings business, while working alongside others to deliver service standards on a daily basis as well as taking the lead to achieve long-term aims

Assimilate the lettings element of any acquired businesses

Ensure the business and specifically lettings team are compliant and up to date with legislative changes and innovation within the industry so we are offering our customers a cutting edge and industry leading service.

Lead the lettings operation, ensuring team members are fully motivated, high performing and committed to achieving successful delivery of the businesses’ objectives

Agree yearly and monthly lettings budgets, objectives and targets with branch and department managers

Ensure effective performance management by setting objectives for individuals and regularly reviewing progress against these, taking corrective action where necessary

Skills & experience required:

  • Educated to degree standard; at least a 2:1 (or equivalent)
  • 10 years management experience within the lettings industry
  • Experience of acquiring, integrating and restructuring businesses would be an advantage
  • Proven track record of delivering organic growth
  • Understand the challenges of a smaller multi-site business
  • Has a proven track record of success in creating and maintaining resilient processes and systems within an organisation
  • Great interpersonal skills and commercial awareness
  • Excellent leadership and motivational qualities
  • Ability to analyse large amounts of detail quickly and respond effectively
  • Excellent presentation skills
  • Ability to problem solve quickly
  • Confidence to deal with all clients and address any concerns they may have
  • IT skills (dealing with MS Word, Excel, Outlook, PowerPoint)
 

Location:

Our Finance, Marketing and HR functions are all based in Bicester with branches being in Aylesbury, Bicester, Dunstable, Harrow, Wing.

Package:

Highly competitive

To find our more or to apply please email hr@kaleidoscopegroup.co.uk

** No agency applications – Any unsolicited speculative agency applications will not be included within our selection process. Should we require the support of an external partner for any of our vacancies terms will be agreed prior to accepting applications. **

 

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